Jul 13, 2015 5 Star - We purchased our 2016 Redwood from Alicia at White Horse RV and took delivery this weekend.. Out of all our large purchases , this was by far the easiest and non stressing one thanks to Alicia !! The entire staff was wonderful and I would urge any and all thinking of buying an RV to call them.. You can tell the facility is a family operated one, they all treated my entire family like we were their family...
6/15/15 -------- Forwarded Message -------- Subject: Camper Date: Mon, 15 Jun 2015 13:38:52 -0400 From: James Monroe To: BillyRay@WhiteHorseRV.com
Billyray this is Jim Monroe we just wanted to tell you we just got home from our first trip with the camper we purchased from you back in December 2014.We can not say enough how relaxing and comfortable the camper is and we thank you for steering us to that one it has everything we need to make us feel at home and Nola the dog loves it too thanks again
5/11/15 5 Star - Alicia Kelly was our sales rep. Nothing was to much trouble from hours of shopping on a cold Feb day to a last minute change while the unit was on the assembly line. Thanks also to Joe, Kathy,and Geoff who were most helpful on 5/9 the day we picked up our TT
5/5/2015 -------- Forwarded Message -------- Subject: Re: Sale Date: Tue, 5 May 2015 08:51:33 -0400 From: jeffery hinkley xxxxxxx@xxxxxxxxx To: Billy Ray Owenburg, Jr.
Hi Billy Ray Just wanted to drop you a note to let you know how happy and pleased we are with our new trailer, it's beautiful! Also letting you know the delivery man Big Al was awesome! What a great guy!! He took his time and couldn't do enough for us! I want to thank you for your great service as well! Sorry we ran out!! You are the best salesman I have ever had! I feel I gained a friend through this sale! Your awesome as well! so happy I kept in touch with Joe! Also at campground my fellow campers told me I went to the best place to buy a trailer! This is all so good to hear! We have a few minor issues but will be repaired by John! Hope you have a great happy healthy summer and I will be stopping by to spend my gift certificate in the store! Just to let you know Ginny couldn't make stairs so we built ones she can climb! Lol thanks for being so good to her and send that to all pls! All the attention and treats! So take care and thank you so much for everything! Kim Hinkley 😊🐶 Sent from my iPad
4/29/15 5 STAR - Took delivery of my new Jayco 32tsbh this weekend. Would like to thank Rick Whitney the sales manager for an excellent job. He was very knowledgeable and addressed every question I had. Have to say that Neal the delivery driver that the used was the best. He was right on time and did an excellent job getting the trailer onto campsite and leveled it perfectly. Everyone I felt with at Whitehorse was professional.
4/8/15 5 STAR - Picked up 2010 itasca impulse today very happy with sales ,service and finance departments.
4/5/2015 5 STAR - My experience with Whitehorse RV has been awesome! We live over 2 hours from the dealership and were having little success finding a camper that we wanted in our price range. We were told that we needed to finance a much higher amount to "trade up" from our current camper to the camper we wanted. Rick at Whitehorse RV really went above and beyond to make the deal and his knowledge, straightforward approach to sales and friendly personality were so appreciated. I have been in sales myself for over 20 years and often have a higher expectation due to this. This experience surpassed anything I could imagine and was well worth the drive. We pick up our camper this week. Thank you Rick and Whitehorse RV in Williamstown!
4/2/2015 Subject: Re: RV Date: Thu, 2 Apr 2015 20:56:58 +0000 (UTC) From: Ralph
To: Mike Cohen Hi Mike, Got that beast home safe and sound. I decided to go for the BHP bridge construction even with the wind. No problem really, so much worry about nothing. The only distraction was the smoke alarm - it started that low battery beep. Turned up the C&W radio station and changed the battery when I got home. The Lexington is in really nice condition and actually quite easy to drive - we're going to enjoy it I'm sure. Thanks for all of your guidance and the great service that you, Alicia, Cathy, Jeff, and Bill gave us. The boss assembled a fine team from what we can see. Let the land yachting begin!! Ralph and Lois
2/18/15 From: "Phelps G."
Date: February 18, 2015 at 3:52:56 PM EST To: Alicia Kelly Subject: Thank You Alicia, Thank you so much, we had a great experience dealing with you. The staff, guys in the shop did a great job in helping me get on my way. Definitely will send pictures of our first trip with the camper. Phelps G.
1/18/15 It start with the day we decided to look (just look) at the Crossroad Sunset Trail rv's. We where ask by several personal if they could help. They answer all our ? and when they couldn't they told us they would find out. While we look they where finding the answer. Then it came to the deal of which we couldn't refuse. It was better than RV Show deals. I needed some sealer for a seam I didn't like and the part dept send it by mail. After the first season out we found that the toilet was install wrong. The manufacture would not give the service dept the approval to repair it the correct way. That still didn't stop them from working it out so can at least be able to use the trailer till the this matter is figure out. So from purchase to service and even the part dept you will be treated like family. I just can't say enough about White Horse RV Center. It nice to know a great place to go ...Even when they are 140 mile away.Thank you guy's from both of us.
11/29/14 From: "Charles leewaye"
Sent: Saturday, November 29, 2014 2:49 PM To: "EdJr@WhiteHorseRV.com" Subject: American Eagle Ed....I hope you had a great Thanksgiving...just want to let you know how pleased I am with my recent purchase,,,we took one trip to Va. and since all the adjustment we haven't used it ! It was a pleasure to deal with you and all your staff. We are looking forward to traveling in style...I will highly recommend you to anyone interested in a RV..Thank You very much !! Take care and Ride safe CHUCK Sent from my iPad
11/13/14 We had a wonderful experience working with White Horse RV Center! They were truly a pleasure to work with from start to finish. We worked with Dave and he went above and beyond. He always had a polite, patient, informative and no-pressure attitude which made our purchasing experience a breeze!! We looked at many different places and dealt with many different salesmen and there was no place that compared! White Horse did a very thorough inspection of our trailer before we pulled away with it. They fixed any little thing that was found which we so much appreciated. We highly recommend using them for your camper needs and/or purchases, you won't regret it! When it comes time to update our trailer we will travel back down from upstate NY in a heartbeat to do business with them again. Melissa A. Baker AB Construction & Roofing, INC
10/26/14 5 years ago bought my first from here. Great experience I had with all that work there. Went back this year and upgraded. Had the same salesman. Dave, he's awesome. Also bought some supplies from here and had the pleasure of working with a very pleasant young lady named Ashley . These 2 are great!! Thanks White Horse Rv!!
10/25/14 We recently purchased our 2015 Greyhawk from Whitehorse and couldn't be happier. Great service so far. Al our sales person was great to work with.
From: "Mike Ayars"
Sent: Friday, October 10, 2014 7:04 PM To: "kevin@whitehorseRV.com" Subject: My Jayco X26P Kevin, I thought I'd drop you a note to tell you how much I like my Jayco X26P. I left New Jersey towards the end of August, and I've camped in North Carolina, Georgia, Florida, Mississippi (Bay St Louis near New Orleans), and now I'm in Decatur, AL at Point Mallard campground. Next stop is Nashville for 2 weeks as I attend a conference. I should be home by the end of October. The X26P tows well, and has plenty of room. Even though I've been on the road this long, I don't feel cramped nor do I have cabin fever. I get compliments on its layout and the amount of room and storage I have. I have a nagging issue pulling the rear slide in, but with a little manual crank to get it going, it retracts just fine. I just wanted you to know how happy I am. I've also met a couple of Whitehorse RV (happy) former customers. Mike Ayars email@example.com (Sent from my iPad)
10/12/14 thanks for the great deal on my Sunset Trail, this was from my first trip with it to Lake George NY
10/12/14 (Facebook) Between 2011 and 2012, we bought and traded up to our 4th RV, which is a fantastic Jayco Eagle 5th wheel! We went from a Jayco pop up, to a 15 ft Jayco Swift, then a 24 ft Jayco Jay Feather, and finally, our Jayco Eagle ....all bought and traded in at White Horse RV!
10/12/14 I have been doing business with White Horse RV for a number of years. Extremely honest, excellent service and competitive prices. Would not by buy or get service or parts anywhere else.
10/10/14 (Facebook) We have a 2014 Jayco White Hawk that we bought here. We love it and actually just came back from Nova Scotia with it! This is our 2nd trailer that we bought from White Horse RV Center. We highly recommend them for a fair price and outstanding service and maintenance.
From: "Stan Lippincott"
Sent: Monday, September 29, 2014 1:15 PM To: Steve.Yoroshko@whitehorserv.com, Parts_Bill@whitehorserv.com Cc: EdJr@whitehorserv.com Subject: Thanks ! Hi Steve & Bill, Stan Lippincott here....writing to thank you both for your help. I had a tongue jack with a switch problem, You guys patiently and politely worked through the problem with me on the phone; got the part ordered and in, and now after I installed on my jack...all is well again ! Thanks very much for your help and great customer service ! Stan