White Horse RV Reviews

9/19/15 Thanks to Rick, we have found the camper of our dreams!!!! Can't wait to bring it home.

9/25/15 I want to give Alicia and ALL the folks at White Horse RV a huge shout out ! If your looking to make a purchase , you would be a fool not to stop and see these fantastic people ! Thanks for making our purchase such an easy one !!

9/11/15 From: "Routson, Thomas" Sent: Friday, September 11, 2015 3:20 PM To: "EdJr@WhiteHorseRV.com" Subject: How happy I am with my new trailer and White Horse RV Mr. Hutchinson: I just wanted to drop you a note to let you know how pleased I continue to be with White Horse RV. I recently traded in my Forest River 19rr on a new 2016 Forest River 27rr which you had in stock at the Galloway location. With my retirement coming in less than 2 years, I wanted to go ahead and get the RV that would fit my retirement needs and the 27rr certainly fit that. I sent an email to the store and was called quickly by Billy Ray Owenburg. He had pulled up my records from the previous purchase and quickly figured out the "numbers". I wasn't sure I want to get this RV at this time and I was concerned about whether my 2013 Ford F150 could handle it. Billy Ray looked up the information and it appeared that all would work out. I mulled it over a couple of days and called to let Billy Ray know I was going to take the deal. Upon arrival at the Galloway location, Billy Ray was waiting for me outside and directed me where to park my 19rr. The 27rr was being prepped and I was taken on my first tour. I knew I had made a good decision! All the paperwork went very smoothly and I was given a great orientation to my new toyhauler by a gentleman who does not appear on your website and I have forgotten his name. I had never used weight distribution and sway control and he made sure I understood how it all worked. He also set me straight about setting my electric brakes properly—something I hadn't been doing. For that advice I am very grateful. I took the new toyhauler on its shakedown cruise during the Labor Day weekend. All the systems got a good test and the only issue is one of the lights doesn't work. I couldn't be more pleased. It will be perfect for my retirement plans. In conclusion, I am a very satisfied customer! Your staff is great and everything always goes soooo smoothly. Thank you for making this happen. Corporate culture starts at the top and you and your family should be very proud of what you've built. Best regards, Tom

9/4/15 Picked up our 2015 Jayco Jay Flight 32BHDS today. What a great experience at the dealership. A great group of people who care about their customers and their needs. Thank you for bringing us back to the Jayco Family and also into the White Horse Family!!!!

8/31/15 Stopped at a half-dozen RV places looking for "The one!" The wife and I had seen a few pre-owned trailers and we decided to stop in. We were met by Alicia Kelly who Not only LISTENED, but guided us with NO pressure. Her knowledge and professionalism was a huge help as we picked out what we had seen in similar RV sales. It was a toss up between this travel trailer and two others we had thought about buying. ALICIA was the reason we decided to purchase at White Horse! Yes, I'll drive over the river and past two other RV centers to give White Horse my business. And it didn't end with the sale! Sean in service showed us the entire trailer from head to toe. Answered many of our questions and even gave us some helpful tips along the way. From sales to service, financing to the parts department, everyone was very nice and very helpful. The day we picked up the trailer was Alicia's day OFF yet she came in to make sure we were happy and satisfied. This is a picture of our first weekend away in the trailer.!!! THANK YOU White Horse.... You guys ROCK!!!

8/26/15 I have been doing business with White Horse RV since 2002, not only are they pleasant folks to do business with; they have always left me feeling like I got a fair deal. Moreover, they have gone out of their way several times in getting me on my way when some mechanical problem developed just as I was leaving on vacation. Thanks guys, girls, and Steve.

8/17/15 -------- Forwarded Message -------- Subject: Redwood Owners Group Date: Mon, 17 Aug 2015 15:03:52 -0400 From: Joey D. To: Alicia Kelly shout out to my dealer 2 days 22 hours ago #1 Dropped my trailer off last night at 8pm to have the dishwasher installed and a few smaller warranty repairs completed.. received a call after lunch saying that all was done , COMPLETE.. come on over and pick it up today if I want..! now I know I had an appointment , but that has never stopped dealers from delaying work.. This was my first purchase from them and first service appointment... KUDOS to Whitehorse RV in Williamstown NJ .!

7/17/15 Would just like to say that the install of our Blue Ox tow system for our 2015 Equinox looks awesome! Thanks to all, and especially Paul, for his professionalism and patience instructing us on the how to's. Will recommend White Horse RV to all who ask. Thanks again. Glenn and Jeanne Duba

7/14/15 I can't say enough about this guy Chris!!! He is unbelievable and patient! Dealt with him for a long time...bothered him... and he did NOTHING BUT TREAT ME RIGHT until the very END! Ronnie is awesome too! He taught us everything and went step by step with advice and kindness from the start!

Jul 13, 2015 5 Star - We purchased our 2016 Redwood from Alicia at White Horse RV and took delivery this weekend.. Out of all our large purchases , this was by far the easiest and non stressing one thanks to Alicia !! The entire staff was wonderful and I would urge any and all thinking of buying an RV to call them.. You can tell the facility is a family operated one, they all treated my entire family like we were their family...

6/15/15 -------- Forwarded Message -------- Subject: Camper Date: Mon, 15 Jun 2015 13:38:52 -0400 From: James Monroe To: BillyRay@WhiteHorseRV.com Billyray this is Jim Monroe we just wanted to tell you we just got home from our first trip with the camper we purchased from you back in December 2014.We can not say enough how relaxing and comfortable the camper is and we thank you for steering us to that one it has everything we need to make us feel at home and Nola the dog loves it too thanks again

5/11/15 5 Star - Alicia Kelly was our sales rep. Nothing was to much trouble from hours of shopping on a cold Feb day to a last minute change while the unit was on the assembly line. Thanks also to Joe, Kathy,and Geoff who were most helpful on 5/9 the day we picked up our TT

5/5/2015 -------- Forwarded Message -------- Subject: Re: Sale Date: Tue, 5 May 2015 08:51:33 -0400 From: jeffery hinkley xxxxxxx@xxxxxxxxx To: Billy Ray Owenburg, Jr. Hi Billy Ray Just wanted to drop you a note to let you know how happy and pleased we are with our new trailer, it's beautiful! Also letting you know the delivery man Big Al was awesome! What a great guy!! He took his time and couldn't do enough for us! I want to thank you for your great service as well! Sorry we ran out!! You are the best salesman I have ever had! I feel I gained a friend through this sale! Your awesome as well! so happy I kept in touch with Joe! Also at campground my fellow campers told me I went to the best place to buy a trailer! This is all so good to hear! We have a few minor issues but will be repaired by John! Hope you have a great happy healthy summer and I will be stopping by to spend my gift certificate in the store! Just to let you know Ginny couldn't make stairs so we built ones she can climb! Lol thanks for being so good to her and send that to all pls! All the attention and treats! So take care and thank you so much for everything! Kim Hinkley 😊🐶 Sent from my iPad

4/29/15 5 STAR - Took delivery of my new Jayco 32tsbh this weekend. Would like to thank Rick Whitney the sales manager for an excellent job. He was very knowledgeable and addressed every question I had. Have to say that Neal the delivery driver that the used was the best. He was right on time and did an excellent job getting the trailer onto campsite and leveled it perfectly. Everyone I felt with at Whitehorse was professional.

4/8/15 5 STAR - Picked up 2010 itasca impulse today very happy with sales ,service and finance departments.

4/5/2015 5 STAR - My experience with Whitehorse RV has been awesome! We live over 2 hours from the dealership and were having little success finding a camper that we wanted in our price range. We were told that we needed to finance a much higher amount to "trade up" from our current camper to the camper we wanted. Rick at Whitehorse RV really went above and beyond to make the deal and his knowledge, straightforward approach to sales and friendly personality were so appreciated. I have been in sales myself for over 20 years and often have a higher expectation due to this. This experience surpassed anything I could imagine and was well worth the drive. We pick up our camper this week. Thank you Rick and Whitehorse RV in Williamstown!

4/2/2015 Subject: Re: RV Date: Thu, 2 Apr 2015 20:56:58 +0000 (UTC) From: Ralph To: Mike Cohen Hi Mike, Got that beast home safe and sound. I decided to go for the BHP bridge construction even with the wind. No problem really, so much worry about nothing. The only distraction was the smoke alarm - it started that low battery beep. Turned up the C&W radio station and changed the battery when I got home. The Lexington is in really nice condition and actually quite easy to drive - we're going to enjoy it I'm sure. Thanks for all of your guidance and the great service that you, Alicia, Cathy, Jeff, and Bill gave us. The boss assembled a fine team from what we can see. Let the land yachting begin!! Ralph and Lois

2/18/15 From: "Phelps G." Date: February 18, 2015 at 3:52:56 PM EST To: Alicia Kelly Subject: Thank You Alicia, Thank you so much, we had a great experience dealing with you. The staff, guys in the shop did a great job in helping me get on my way. Definitely will send pictures of our first trip with the camper. Phelps G.

1/18/15 It start with the day we decided to look (just look) at the Crossroad Sunset Trail rv's. We where ask by several personal if they could help. They answer all our ? and when they couldn't they told us they would find out. While we look they where finding the answer. Then it came to the deal of which we couldn't refuse. It was better than RV Show deals. I needed some sealer for a seam I didn't like and the part dept send it by mail. After the first season out we found that the toilet was install wrong. The manufacture would not give the service dept the approval to repair it the correct way. That still didn't stop them from working it out so can at least be able to use the trailer till the this matter is figure out. So from purchase to service and even the part dept you will be treated like family. I just can't say enough about White Horse RV Center. It nice to know a great place to go ...Even when they are 140 mile away.Thank you guy's from both of us.

11/29/14 From: "Charles leewaye" Sent: Saturday, November 29, 2014 2:49 PM To: "EdJr@WhiteHorseRV.com" Subject: American Eagle Ed....I hope you had a great Thanksgiving...just want to let you know how pleased I am with my recent purchase,,,we took one trip to Va. and since all the adjustment we haven't used it ! It was a pleasure to deal with you and all your staff. We are looking forward to traveling in style...I will highly recommend you to anyone interested in a RV..Thank You very much !! Take care and Ride safe CHUCK Sent from my iPad