Honesty. Patience. Integrity. Sincerity. When my wife and I were interested in a beautiful unit that White Horse had on their lot one day, Barry took us out to guide us through our browsing.
We thought we would spend a few minutes checking out the RV. We were there for four hours - all the while Barry stayed with us to find us our answers, to get a mechanic involved when he didn't have them, to let us go through our process at our pace - not his.
Through the entire process and the days after, I felt like Barry was working for us and not hoping that we would work for him. Thanks, Barry!
My husband and I have been looking to replace our pop up we have out grown for 6 months. We had 2 different campers we liked out of hundreds we had looked at. Forest River Vibe or Grand Design Transcend.
So being from Delaware we went to 2 local dealerships who basically treated us not so nicely. So I started looking outside Delaware and came across White Horse RV Galloway who happened to be a Grand Design Dealer and happened to have the 2 Transcend models we were interested in.
So on Saturday August 14th without calling we took the 2 hr trip.
From the time we stepped on the property we were treated like we mattered everyone was super nice. We met Thomas our sales man first but happened to be a little busy so Joe showed us a model we had not considered and decided we wanted.
Thomas spoke with us about the 297QB and we spoke about our trade and pricing of the 297QB. We left there about 3 so we could really talk and decide and before we got out of Jersey we called back and got the deal rolling.
Saturday August 21 we went back to pick up our beautiful camper. I want to THANK EVERYONE … Joe , Thomas , Chris, Jon and sorry forgot her name our tech who did our walk through and the 2 parts people.
YOU ALL ROCK!! This deal was seamless and such a wonderful experience. I cannot say enough….. I definitely recommend this dealership…
THANK YOU ALL AGAIN!!!!
My husband and I are first-time RV'ers, and we are so very glad we purchased through WhiteHorseRV. Because we have a large family (6 children & 2 dogs), we were looking for something rather specific within the towing parameters of our SUV. We had been window shopping for a few years and only got serious in 2021...when inventory was flying off the lot. We ended up with a 2016 Keystone Cougar X-Lite 31SQB Travel Trailer.
From our first contact through our purchase and even afterwards, we were met with nothing but the best customer service. In fact, on our first trip out, we found a few issues that WhiteHorseRV immediately fixed for free, even replacing a few parts that may not have needed replacing, but were on their way out.
Our intention was to purchase wherever we found the unit for our family, but after such an excellent experience, we can't imagine purchasing from anyone else when the next time comes.
As an aside, we know from speaking with others that our experience is the norm for those who choose to shop at WhiteHorse.
Thomas, our sales associate, was professional and extremely helpful. He listened to our needs and worked efficiently to get the right RV in our hands.
The other employees at the White Horse location were informative and also very professional. I would definitely recommend this place if you are in search of an RV.
We just bought our first RV there and they took good care of me my salesman was Dave he was great answered all my questions
We had a great experience buying our camper from Billy Ray!
They took care of all of our concerns and issues and Billy Ray even followed up with us a couple weeks later to make sure we were still happy.
We will be buying all future campers from him!
Just wanted to say thank you to Brian and everyone at White Horse RV for helping us sell our moms motorhome.
They made the process so simple and stress free which allowed us to worry about the rest of her estate. Thank You!
We just purchased our Grand Design 17MKE travel trailer from White Horse RV in Galloway.
Overall it was a stress-free experience with absolutely no sales pressure. Billy Ray helped us through the entire process from the first day we stopped in to the day we picked up our RV.
He was an absolute pleasure to work with. He went above and beyond to help us and to make sure everything went smoothly.
I was so hesitant to buy a camper because I hVe so many horror storiea about rv dealers and their service departments.
From the moment I called white Horse (happily got Billy Ray as our sales person), it was a positive experience. I cannot commend white Horse rv enough, especially Billy Ray.
He was so easy to work with, answered any and all we had questions, went out of his way to make sure everything was done for the pre-inspection, and even checked (and fixed) the wiring in the stereo for us before we left. After we got our camper home, I noticed a little hole in a cabinet (which just looks like a screw went through it) and Billy Ray responded right away and let me know how to fix it (also offered to fix it if I brought it in, but it really is an easy fix) and is also sending me out the material to fix it.
Paul, the guy who installed our hitch was a wealth of knowledge as well, and really took the time to make sure we understood the hitch setup and how it worked. Lori in the parts department was also super helpful and took her time to go over everything we would need for camping. This team was a dream!!!
This was our first time buying a RV and the team here was amazing.
Billy Ray worked with us from deciding which model we wanted all the way thru to our first camping trip!!!
They are knowledgeable and caring and just wonderful people. I would recommend them to anyone!!!!!
Love my Grand Design! Saw the rig at a show in NY..... I researched and contacted dealers online.
From my first phone call with Billy Ray, I knew I was dealing with a true professional who had a passion, and kindness to make my purchase the best experience !
Billy always took my phone call and answered all of my questions with such enthusiasm and patience. Aside from the competitive pricing, (which was the best)...
The level of service and professionalism is unbeatable, and worth the trip to New Jersey, even during COVID, the pick up, went smoothly..
Call Billy Ray, you will not be disappointed, and he will find the best RV for you !
This was my husband and I’d first time ever looking at buying a travel trailer. Brian and Cliff were absolutely amazing !
They steered us in a great direction after getting a feel for what we were looking for as far as dependability, features, price, size, and comfort. They answered every possible question and kept us in the loop as when the trailer was done production and arrival date.
Picking up our trailer was an absolute breeze! Coming from both working in the car business we were shocked how smoothly everything went. John did our pre-delivery walk around with us and it was perfect. He answered all our questions and even gave us some tips for things to look out for and remember when we are out on our own.
Paul installed the hitch on my husband’s truck so quickly and explained in detail how to attach everything and break it all down. They all really made us feel much more comfortable towing and using the trailer !!
If you are nervous about being a first time trailer shopper, I promise you this is the place to go! Thank you guys for everything !!
We could not be more pleased with the level of service that we received at White Horse RV.
We purchased our very first travel trailer and the staff was very knowledgeable and patient in helping us pick the perfect unit for our family. Brian K guided us in the right direction and was very helpful throughout the entire process.
We will be lifelong customers for sure. After only one season, we are hooked! Thank you to the entire staff at WHRV.
Got to say that there’s no other place I will buy a rig and absolutely will not go no where else for service!
This place is top notch. I can go on how awesome this place is everyone’s helpful and willing to go out of there way to help you !!!!!
there’s one person I want to give a shout out to its STACEY IN THE SERVICE DEPARTMENT. AKA PRINCES thanks so much. One happy Customer.
Very good experience at White Horse .Great place efficient honest and helpful.
Billy Ray was my salesman , he knows his RVs been selling them for a long time.
NIce people, very knowledgeable, Good prices and very helpful.
Well worth the drive from NY to them. Not only for the price but the service and people that work there are above and beyond the nicest, most hospitable people I have every done a transaction with.
The knowledge level of ALL the staff was far superior from other RV places I have gone to. Overall White Horse RV Center is and will always be by go to place for all camper and RV related purchases and accessories.